Privacy Policy
International Products Limited respects the privacy of customers, website visitors, suppliers, business contacts and other persons who interact with IPL. This policy explains how personal information may be collected, used, stored and shared when you use the IPL Trinbago website, make a purchase, submit an enquiry, subscribe to communications or otherwise interact with IPL online.
Last updated: 27 October 2026
Information We May Collect
Depending on how you use the website, IPL may collect information such as your name, billing or delivery address, email address, telephone number, account information, order history, delivery or collection preferences, payment status, transaction references, correspondence, enquiry details, marketing preferences and technical information associated with use of the website. IPL aims to collect only information reasonably necessary for the relevant purpose.
Payment Information
Where electronic payments are processed by a third-party payment provider, that provider may collect the payment information required to complete the transaction. IPL should not retain complete card numbers, card security codes or similar sensitive payment credentials where those details are processed directly by the payment provider. IPL may retain transaction references, payment status, amount paid and other information reasonably required for accounting, refunds and verification.
How We Use Personal Information
IPL may use personal information to process and fulfil orders, verify payments, arrange delivery or collection, provide invoices or receipts, respond to enquiries, manage accounts, process returns and refunds, prevent fraudulent activity, maintain business records, administer promotions, improve the website and comply with applicable legal requirements.
Information reasonably required for delivery may be shared with the courier, postal provider or delivery contractor handling the order. IPL aims to limit information shared with service providers to what is reasonably necessary for the service being provided.
Enquiries and Marketing
Information submitted through contact, product, wholesale, corporate or export enquiry forms will be used to review and respond to the request. Where customers choose to receive marketing communications, IPL may use the contact details and preferences provided for that purpose. Customers can unsubscribe from marketing communications without affecting necessary transactional messages about existing orders, payments, returns, collection or delivery.
Service Providers and International Processing
IPL may use service providers for website hosting, payment processing, delivery, communications, security, analytics or other business functions. Some providers may process or store information outside Trinidad and Tobago. IPL will take reasonable steps to use reputable providers and appropriate safeguards having regard to applicable data-protection requirements.
Information Security and Retention
IPL will take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure and destruction. No website or electronic system can guarantee absolute security.
Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected or for another legitimate business or legal requirement. Different types of information may require different retention periods.
Access, Correction and Consent
A person may contact IPL to request information concerning personal information held about them or to request correction of information that is inaccurate or incomplete, subject to applicable requirements and reasonable identity verification. Where IPL relies on consent for an optional activity, that consent may be withdrawn for future processing.
Children
The website is intended to conduct transactions with adults capable of entering into purchases. Children should not submit payment information, place commercial orders or provide unnecessary personal information without the involvement of a parent or legal guardian.
Personal Information Is Not Sold
IPL does not sell customer personal information as a business practice.
Contact and Updates
Questions or concerns about personal information may be directed to IPL using the contact information published on the website. This Privacy Policy may be updated from time to time, and the latest version will be published on the IPL Trinbago website.
Still need help?
Use the Help Centre or contact IPL if you need assistance.